Terms and Conditions

Tokyo 2020 Team GB Homecoming Prize Draw Terms and Conditions

These Terms and Conditions were updated on 6th August 2021.

The following Terms and Conditions apply to all entries into The National Lottery’s Team GB Homecoming Prize Draw (the “Promotion”). More information about the event taking place at The SSE Arena, Wembley on 15th August 2021 (the “Event”) is available on this microsite.

  1. The Promotion is open to UK and Isle of Man residents aged 18 or over with the exception of employees of the Camelot Group of Companies* ("Camelot") and the Gambling Commission, their immediate families living at the same address, certain contractors of Camelot as well as anyone else professionally connected with the Promotion.
  2. The Promotion period is 14th July 2021 to 29th July 2021 inclusive ("the Promotional Period").
  3. How to enter. Any player who has purchased a National Lottery game in retail or online on or after 1st June 2021 (whether a National Lottery draw-based game, scratchcard or online instant win game) and registers their details and their ticket number on the Team GB Olympics Homecoming Microsite at www.TeamGBHomecoming.com during the Promotion Period, will be entered into a prize draw to win a pair of tickets to the Event (“the Draw").
  4. Entries are limited to one per person and must be from one email address only. Entries not complying with these Terms and Conditions will not be valid.
  5. The prize. The prize is a pair of tickets to the Event (the “Prize”). Subject to any COVID-19 restrictions which may reduce the number of Prizes available, there are 4,000 Prizes available to be won. The winners and their guests will need to arrange their own travel and, if required, accommodation; travel, accommodation and food are not included in the Prize. There is no cash alternative to a Prize. Should COVID-19 restrictions mean that the number of tickets, and therefore Prizes, need to be reduced after a Prize has been awarded, the Promoter reserves the right to withdraw that number of Prizes and will inform the prize winners of those Prizes.
  6. Disabled winners and winners with additional accessibility requirements (or winners with disabled guests or guests with additional accessibility requirements) can find out more about accessibility at The SSE Arena, Wembley here: https://www.ssearena.co.uk/your-visit/accessibility. If you have accessibility requirements then you can call The SSE Arena, Wembley on 020 8782 5629 to notify them of such requirements as soon as possible. Whilst The SSE Arena, Wembley will try to ensure any requirements are considered in the allocation of seats, there is no guarantee that the requirements will be met.
  7. Free Entry Route: Players in Northern Ireland and the Isle of Man can enter the Draw via a free entry route during the Promotional Period without purchasing a National Lottery game. Entries via this free entry route are also limited to one per person from one email address. To enter via the free entry route, simply tick the box on the registration page to confirm you are a resident of Northern Island or the Isle of Man. You may be required to provide proof of your address.
  8. The Draw. The Draw will take place on 30th July 2021. The winners of Prizes will be the first 4,000 entries selected at random from all valid entries.
  9. The Promoter will notify winners by email at the email address registered on the microsite on the 30th July 2021. The email will contain a link which the winner must click on by 11.59pm on 2nd August in order to claim the Prize. If the winner does not claim the Prize by 11.59pm on 2nd August 2021 or the winner is found not to have been entitled to win the Prize, the winner’s claim to the Prize will be forfeited and there will be no cash or other alternative. For the avoidance of doubt, the Prize shall be sent to the email address registered on the microsite only, and will not be distributed to any other email address. If a winner subsequently cannot access the Prize due to any issue with the email address as registered on the microsite, they must contact their email service provider.
  10. On clicking the link in the email to claim the Prize, the winner will be taken to the AXS site to obtain their ticket via Flash ticketing (more information available here https://www.ssearena.co.uk/your-visit/axs-official-ticket-source/axs-mobile-id). Winners will be required to register with AXS (if they are not already registered) to access their tickets, and any use of personal data will be in accordance with AXS’s Privacy Policy (available at https://www.axs.com/uk/about-privacy-policy_UK_v1.html). Tickets will be available via the AXS app on a smart phone. In limited circumstances (for example if a winner does not have a smartphone), a winner can request an e-ticket by contacting customerservices@ssearena.co.uk.

      10A.
      In the event that winners do not claim a Prize(s), the Promoter reserves the right to redistribute the Prize(s) to other entrants, subject to such entrants meeting the requirements set out in Clauses 3 and 4 of these Terms and Conditions. The Promoter will notify other entrants by email at the email address as registered on the microsite on the 30th July 2021 that Prizes for the Event are available. The email will contain a link which the entrant must click on in order to claim a Prize.
      10A(1).
      On clicking the link in the email to try and claim a pair of tickets, the entrant will be taken to the AXS site where a limited number of tickets will be available on a first come first served basis via Flash ticketing (more information available here https://www.ssearena.co.uk/your-visit/axs-official-ticket-source/axs-mobile-id. Entrants will be required to register with AXS (if they are not already registered), and any use of personal data will be in accordance with AXS’s PPrivacy Policy (available at https://www.axs.com/uk/about-privacy-policy_UK_v1.html). Tickets will be available via the AXS app on a smart phone. In limited circumstances (for example if an entrant does not have a smartphone), an entrant can request an e-ticket by contacting customerservices@ssearena.co.uk.
  11. Seats will be allocated on a 'best available' basis when you confirm your booking. There are some seats which have a restricted view – these will be allocated once all of the non-restricted view tickets have been allocated.
  12. Winners will be required to show their tickets on their smartphone, or e-ticket, in order to enter the Event.
  13. Ticket transfer. A winner may give one or both tickets to someone else; this can only be done via the app if the winner has already clicked the link to claim the Prize in the email from the Promoter. The recipient of the ticket must be aged 18 or over. If the pair of tickets is gifted to one such recipient, the recipient may take a guest aged under 18 if they wish to. Event tickets won in this promotion cannot be sold. Once a ticket is passed on, it will no longer be accessible by the original winner. A recipient is not able to request an e-ticket.
  14. It is the winner’s (and any recipient’s) responsibility to ensure the safekeeping of their ticket. In the event that a ticket is presented more than once at the Event, only the first ticket presented will be granted admission into the Event.
  15. Cancellation. If a winner is no longer able to attend the Event after downloading the Prize, they must contact AXS at https://support.axs.com/hc/en-gb/articles/360018306739-How-do-I-contact-AXS-UK-as-a-customer - so that your tickets can be cancelled and be re-distributed.
  16. Winners acknowledge that the taking of their Prize is also subject to any terms and conditions and health and safety requirements of The SSE Arena, Wembley. The winner must comply with any COVID-19 related requirements.
  17. This Promotion is not a game forming part of The National Lottery.
  18. Filming and Photography. The Event may be filmed and televised. Accordingly, by entering this Promotion, You agree to Camelot (and its related entities if applicable) using your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the Event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorisation from, or compensation to, you or anyone acting on your behalf.
  19. The Promoter shall have no liability for any system failure or other action or event which prevents a player from entering the Promotion.
  20. The Promoter accepts no liability or responsibility of any nature in relation to the Prize or in respect of any complaints regarding the Prize or the consequences of taking the Prize to the extent permitted by law.
  21. In addition, no responsibility is accepted by the Promoter for Prizes lost, delayed or damaged in transmission. The Promoter makes no warranty of any nature in respect of the Prize.
  22. Winners may be asked, but are not obliged, to take part in publicity.
  23. These Terms and Conditions shall prevail over any inconsistent terms or conditions relating to the Promotion contained in or referred to in any other document’.
  24. For further information regarding the fair and transparent draw process used to select the winners please write to Interactive Marketing Promotions at the Promoter’s address below by 1st February 2022.
  25. No correspondence will be entered into. The Promoter’s decision is final.
  26. The Promoter reserves the right to cancel this Promotion or to vary the Promotion or these Terms and Conditions at any time by giving notice on the microsite.
  27. All personal data of ballot entrants, winners and their guests will be processed by the Promoter and its promotional partners in accordance with their respective privacy policies.
  28. In the event of the capacity of the venue being reduced after the ballot draw has taken place tickets will be allocated against the revised capacity on the basis of those who claimed their tickets earliest.

Tokyo 2020 ParalympicsGB Homecoming Prize Draw Terms and Conditions

These Terms and Conditions were updated on 6th August 2021.

The following Terms and Conditions apply to all entries into The National Lottery’s ParalympicsGB Homecoming Prize Draw (the “Promotion”). More information about the event taking place at The SSE Arena, Wembley on 12th September (the “Event”) is available on this microsite.

  1. The Promotion is open to UK and Isle of Man residents aged 18 or over with the exception of employees of the Camelot Group of Companies* ("Camelot") and the Gambling Commission, their immediate families living at the same address, certain contractors of Camelot as well as anyone else professionally connected with the Promotion.
  2. The Promotion period is 16th August 2021 to 26th August 2021 inclusive ("the Promotional Period").
  3. How to enter. Any player who has purchased a National Lottery game in retail or online on or after 1st June 2021 (whether a National Lottery draw-based game, scratchcard or online instant win game) and registers their details and their ticket number on the ParalympicsGB Homecoming Microsite at www.ParalympicsGBHomecoming.com during the Promotion Period, will be entered into a prize draw to win a pair of tickets to the Event (“the Draw").
  4. Entries are limited to one per person and must be from one email address only. Entries not complying with these Terms and Conditions will not be valid.
  5. The prize. The prize is a pair of tickets to the Event (the “Prize”). Subject to any COVID-19 restrictions which may reduce the number of Prizes available, there are 3,500 Prizes available to be won. The winners and their guests will need to arrange their own travel and, if required, accommodation; travel, accommodation and food are not included in the Prize. There is no cash alternative to a Prize. Should COVID-19 restrictions mean that the number of tickets, and therefore Prizes, need to be reduced after a Prize has been awarded, the Promoter reserves the right to withdraw that number of Prizes and will inform the prize winners of those Prizes.
  6. Disabled winners and winners with additional accessibility requirements (or winners with disabled guests or guests with additional accessibility requirements) can find out more about accessibility at The SSE Arena, Wembley here: https://www.ssearena.co.uk/your-visit/accessibility. If you have accessibility requirements then you can call The SSE Arena, Wembley on 020 8782 5629 to notify them of such requirements as soon as possible. Whilst The SSE Arena, Wembley will try to ensure any requirements are considered in the allocation of seats, there is no guarantee that the requirements will be met.
  7. Free Entry Route: Players in Northern Ireland and the Isle of Man can enter the Draw via a free entry route during the Promotional Period without purchasing a National Lottery game. Entries via this free entry route are also limited to one per person from one email address. To enter via the free entry route, simply tick the box on the registration page to confirm you are a resident of Northern Island or the Isle of Man. You may be required to provide proof of your address.
  8. The Draw. The Draw will take place on 27th August 2021. The winners of Prizes will be the first 3,500 entries selected at random from all valid entries.
  9. The Promoter will notify winners by email at the email address registered on the microsite on the 27th August 2021. The email will contain a link which the winner must click on by 11.59pm on 30th August in order to claim the Prize. If the winner does not claim the Prize by 11.59pm on 30th August 2021 or the winner is found not to have been entitled to win the Prize, the winner’s claim to the Prize will be forfeited and there will be no cash or other alternative.
  10. On clicking the link in the email to claim the Prize, the winner will be taken to the AXS site to obtain their ticket via Flash ticketing (more information available here https://www.ssearena.co.uk/your-visit/axs-official-ticket-source/axs-mobile-id. Winners will be required to register with AXS (if they are not already registered) to access their tickets, and any use of personal data will be in accordance with AXS’s Privacy Policy (available at https://www.axs.com/uk/about-privacy-policy_UK_v1.html). Tickets will be available via the AXS app on a smart phone. In limited circumstances (for example if a winner does not have a smartphone), a winner can request an e-ticket by contacting customerservices@ssearena.co.uk.

      10A.
      In the event that winners do not claim a Prize(s), the Promoter reserves the right to redistribute the Prize(s) to other entrants, subject to such entrants meeting the requirements set out in Clauses 3 and 4 of these Terms and Conditions. The Promoter will notify other entrants by email at the email address as registered on the microsite on the 27th August 2021 that Prizes for the Event are available. The email will contain a link which the entrant must click on in order to claim a Prize.
      10A(1).
      On clicking the link in the email to try and claim a pair of tickets, the entrant will be taken to the AXS site where a limited number of tickets will be available on a first come first served basis via Flash ticketing (more information available here https://www.ssearena.co.uk/your-visit/axs-official-ticket-source/axs-mobile-id. Entrants will be required to register with AXS (if they are not already registered), and any use of personal data will be in accordance with AXS’s PPrivacy Policy (available at https://www.axs.com/uk/about-privacy-policy_UK_v1.html). Tickets will be available via the AXS app on a smart phone. In limited circumstances (for example if an entrant does not have a smartphone), an entrant can request an e-ticket by contacting customerservices@ssearena.co.uk.
  11. Seats will be allocated on a 'best available' basis when you confirm your booking. There are some seats which have a restricted view – these will be allocated once all of the non-restricted view tickets have been allocated.
  12. Winners will be required to show their tickets on their smartphone, or e-ticket, in order to enter the Event.
  13. Ticket transfer. A winner may give one or both tickets to someone else; this can only be done via the app if the winner has already clicked the link to claim the Prize in the email from the Promoter. The recipient of the ticket must be aged 18 or over. If the pair of tickets is gifted to one such recipient, the recipient may take a guest aged under 18 if they wish to. Event tickets won in this promotion cannot be sold. Once a ticket is passed on, it will no longer be accessible by the original winner. A recipient is not able to request an e-ticket.
  14. It is the winner’s (and any recipient’s) responsibility to ensure the safekeeping of their ticket. In the event that a ticket is presented more than once at the Event, only the first ticket presented will be granted admission into the Event.
  15. Cancellation. If a winner is no longer able to attend the Event after downloading the Prize, they must contact AXS at https://support.axs.com/hc/en-gb/articles/360018306739-How-do-I-contact-AXS-UK-as-a-customer - so that your tickets can be cancelled and be re-distributed.
  16. Winners acknowledge that the taking of their Prize is also subject to any terms and conditions and health and safety requirements of The SSE Arena, Wembley. The winner must comply with any COVID-19 related requirements.
  17. This Promotion is not a game forming part of The National Lottery.
  18. Filming and Photography. The Event may be filmed and televised. Accordingly, by entering this Promotion, You agree to Camelot (and its related entities if applicable) using your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the Event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorisation from, or compensation to, you or anyone acting on your behalf.
  19. The Promoter shall have no liability for any system failure or other action or event which prevents a player from entering the Promotion.
  20. The Promoter accepts no liability or responsibility of any nature in relation to the Prize or in respect of any complaints regarding the Prize or the consequences of taking the Prize to the extent permitted by law.
  21. In addition, no responsibility is accepted by the Promoter for Prizes lost, delayed or damaged in transmission. The Promoter makes no warranty of any nature in respect of the Prize.
  22. Winners may be asked, but are not obliged, to take part in publicity.
  23. These Terms and Conditions shall prevail over any inconsistent terms or conditions relating to the Promotion contained in or referred to in any other document’.
  24. For further information regarding the fair and transparent draw process used to select the winners please write to Interactive Marketing Promotions at the Promoter’s address below by 1st February 2022.
  25. No correspondence will be entered into. The Promoter’s decision is final.
  26. The Promoter reserves the right to cancel this Promotion or to vary the Promotion or these Terms and Conditions at any time by giving notice on the microsite.
  27. All personal data of ballot entrants, winners and their guests will be processed by the Promoter and its promotional partners in accordance with their respective privacy policies.
  28. In the event of the capacity of the venue being reduced after the ballot draw has taken place tickets will be allocated against the revised capacity on the basis of those who claimed their tickets earliest.

Promoter: Camelot UK Lotteries Limited, Tolpits Lane, Watford, Hertfordshire, WD18 9RN

*The Camelot Group of Companies includes: Camelot UK Lotteries Limited, Camelot Business Solutions Limited, Camelot Global Lottery Solutions Limited and Camelot Global Services Limited, all companies being registered in England at Tolpits Lane, Watford, Hertfordshire WD18 9RN.

The National Lottery's Team GB Homecoming

Sunday 15th August 2021, 3pm
The SSE Arena, Wembley

Find out more
The National Lottery's ParalympicsGB Homecoming

Sunday 12th September 2021, 3pm
The SSE Arena, Wembley

Find out more